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Old 03-09-2010, 09:42   #25
RobboEdin
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Join Date: Oct 2009
Posts: 714
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Re: Reconnecting to Virgin broadband

Quote:
Originally Posted by Dravic View Post
Am I being stupid here, but isn't the XXL 50mb £38 and the XL 20mb £30 without the discount? I'm paying the £38 for the top package but only have the middle one as far as I can see.
You are not being stupid but those prices you quote are the discounted prices.

The full prices for BB as shown on everyone's bill before discounts are as follows:

BB M £20.50
BB L £25
BB XL £37
BB XXL £45

I have no doubt that you are paying and receiving BB XL 20Mb.

If you have any doubt, please detail the Advance Charges from your bill here, including all discount lines, and someone will explain.
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