Thread: Reconnecting to Virgin broadband
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Old 02-09-2010, 12:25   #13
Peter_
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Re: Reconnecting to Virgin broadband
Quote:
Originally Posted by Dravic View Post
Well my install went fine, sort of. I checked my postcode on the virgin site previous to installation and I should be able to get 50mb and when the engineer arrived he said the same. But I only have 20mb. I've paid for the XXL package yet a few friends who live just round the corner have the XL and also get 20mb. So effectively I'm paying more for nothing. Any advice?
If you are paying for 50Mb then you need to call up and complain if you are not receiving it as otherwise no one will be aware of any issue.
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