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**Hugh** · 23-08-2010, 09:27

privateb, I was on the same lineup as you, with a V+ box and an additional V box, paying approx £63 per month.

I rang the nice people at retentions, and pointed out that new customers got a better deal (XL broadband) for the same price - they upped me to XL BB, and reduced the overall price slightly.

It never hurts to ask (nicely).

23-08-2010, 09:27	#3
Hugh Cable Forum Team Join Date: Jun 2006 Services: Triple XL (BB 30Mb), TiVo, V+ Posts: 22,907	Re: Pricing Difference privateb, I was on the same lineup as you, with a V+ box and an additional V box, paying approx £63 per month. I rang the nice people at retentions, and pointed out that new customers got a better deal (XL broadband) for the same price - they upped me to XL BB, and reduced the overall price slightly. It never hurts to ask (nicely). __________________ Just to make it clear if a post is bold and is from a team member, it's a moderating decision. If it's not bold or not from a team member, it's not.