Quote:
Originally Posted by Oneear
If you're paying more than you would at Sky for comparable services, or if you upgrade a service, then yeah. Otherwise, probably not.
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Thanks, Oneear -that was my point; you can only use it as a negotiating tool if it's lower....
In my case, the Sky equivalent package was £3 cheaper than VM, but I didn't even need to discuss that with Retentions; they upgraded my BB to XL and reduced my total package price by about £7 (tbf, I have been a customer for fifteen years, and have always been on mid-range packages, so that may also have helped - I also asked nicely
).
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