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Old 17-08-2010, 23:58   #9
watzizname
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Re: Virgin Media monthly bill too high? £37 for 20MB?

Quote:
Originally Posted by BenMcr View Post
I doubt redialling will generally work, as notes are left after every call so the agents will be able to see that you are trying your luck

If anything it proves you aren't serious about disconnecting
You're assuming that everyone there does their job as thoroughly as yourself.

Anyway, i'd never ring retentions threatening to just leave unless they give me a better deal, i'd probably say i'm thinking of going elsewhere, or am looking at cutting back on unnecessary expences, that way i'm not commited to leaving if the person i'm talking to can't help.

I've used this method several times, and have enjoyed savings almost everytime, so i'd have to say it does work..
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