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Old 17-08-2010, 14:57   #8
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
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Re: Virgin Media monthly bill too high? £37 for 20MB?

Quote:
Originally Posted by watzizname View Post
If you don't have any luck with the first person you speak to, hang up and try again..
I doubt redialling will generally work, as notes are left after every call so the agents will be able to see that you are trying your luck

If anything it proves you aren't serious about disconnecting
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