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HRDTRiumph · 16-08-2010, 14:44

Well I called 151 today and had a pretty unsatisfactory telephone discussion. The Virgin nperson told me it would take another month or two to complete the migration and add my email address to the pop3 server! He did agree that the case number 5242225 was not an IT ticket number and he was unable to give the relevent IT Ticket number. He did say that the IT team should be able to access their ticket number from the customer servcies case number files.

HELP HELP HELP please.

16-08-2010, 14:44	#12
HRDTRiumph cf.member Join Date: Nov 2009 Posts: 17	Re: Orphanned email Account Well I called 151 today and had a pretty unsatisfactory telephone discussion. The Virgin nperson told me it would take another month or two to complete the migration and add my email address to the pop3 server! He did agree that the case number 5242225 was not an IT ticket number and he was unable to give the relevent IT Ticket number. He did say that the IT team should be able to access their ticket number from the customer servcies case number files. HELP HELP HELP please.