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Old 31-07-2010, 11:13   #28
kwikbreaks
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Join Date: May 2010
Services: 10Mbps VMNG300, Buffalo WHR-G54S Tomato FW, Vodafone mobile BB, FoxSat HDR for TV, Vonage VOIP
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Re: WOW! Indian Virgin Technical Support are terrible! (and FTP access)

I don't disagree - that is one of the aspects of "calibre of staff" which I mentioned in my post. I have had both good and bad service from UK and offshore call centres. I've called VM about 4 times - all my calls were handled well although I think they were all to the UK.
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