Thread: Any way to change the primary email address?
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Old 29-07-2010, 21:05   #2
Peter_
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Re: Any way to change the primary email address?
Quote:
Originally Posted by Lew View Post
I hadn't used my mail @ntlworld.com email address for ages and it appears to have been deleted and my brother's address has been set as the primary address for our account. I have now set up a new email address on the system but I can't see any way to set it as the primary email address for our account. This means, among other things, that my brother's details are the defaults for logging into "My Virgin Media" and other services.

Can any VM staff help at all please?
Your brothers email address will have always been the Primary account as it is not possible to delete a Primary account only Secondary accounts.

If you click the link and go to post 10 and 11 you will see an answer from one of our senior project managers on this very subject, click HERE
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