Cable Forum - View Single Post - Any way to change the primary email address?

**Lew** · 29-07-2010, 20:57

I hadn't used my mail @ntlworld.com email address for ages and it appears to have been deleted and my brother's address has been set as the primary address for our account. I have now set up a new email address on the system but I can't see any way to set it as the primary email address for our account. This means, among other things, that my brother's details are the defaults for logging into "My Virgin Media" and other services.

Can any VM staff help at all please?

29-07-2010, 20:57	#1
Lew Cable Forum Team Join Date: Jun 2003 Location: Fleet, Hampshire Age: 40 Services: VIP50, TiVo Posts: 2,439	Any way to change the primary email address? I hadn't used my mail @ntlworld.com email address for ages and it appears to have been deleted and my brother's address has been set as the primary address for our account. I have now set up a new email address on the system but I can't see any way to set it as the primary email address for our account. This means, among other things, that my brother's details are the defaults for logging into "My Virgin Media" and other services. Can any VM staff help at all please?