Quote:
Originally Posted by tipster
there hasnt been big issues in other areas its just a straight card swap, sky change their cards within one month, and there are no problems, there have been a handful of problems with the card changes, but your pulling the other one if you think it takes 12 months to get cards out to people.
managed roll out its a joke, they should be ashamed of themselves. 
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At least this post shows that you do not have clue about what Virginmedia are actually doing, Stuart gave a fairly accurate reason for the rollout schedule above.
We do it area by area in a controlled way to ensure all Vboxes are working with the encryption and if the are any issues they call in for a resolution.
We have specialised software running to ensure that it all works as it should and each agent can use this software to fix a customers issue with their card/sor if required order new cards or even book an engineer.
So please do not comment on something you do not have any knowledge about.