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Old 25-07-2010, 15:52   #1097
Digital Fanatic
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Re: New Smart card areas channel changes

Quote:
Originally Posted by tipster View Post
Its mad aint it, how can they get cards out to people 8 months ago, but they still havnt done all the country?

this thread started in january, its now nearly august and not all places have got new cards, i think my mate might have been right after all, theres defiantely more to this than meets the eye.

they havent posted on the virgin website since april with any updtes, surely it shouldnt take this long.

---------- Post added at 15:34 ---------- Previous post was at 15:31 ----------

I mean if you look at it from virgins point of view you would be getting the cards out asap.

The only reason they wouldnt get them out fast was if there was a underlying problem, which i did mention before.

oh well roll on christmas ill report back then, im getting bored coming on every month.
We have to do a staged roll-out, just in case we have any problems... if cards were sent out in bulk for the whole of the UK, then we could be overwhelmed with Support calls to the contact centres.

It has to be a managed roll-out.

Cards will be with you soon enough
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