[maxlo]

I spoke to Virgin this morning about the email login/migration issues but I was left confused about the migration and how it affects me. I thought I would have the choice to keep my ntlworld.com address and create a viginmedia.com one if I wanted. The correspondence about the email upgrade said: "Your existing email address still works and we have no plans to change that." So I thought it would stay ntlworld.com forever.

What I'm told is that my old address will change to viginmedia.com as part of the migration and I would have to apply for them to manually keep my ntlworld.com address. This is fine because erradicating anything NTL is a good thing by me and I'm happy to have a virginmedia address. What I'm not happy about is what happens when someone sends to my old address at ntlworld.com. Will it automatically redirect to my Virginmedia address? And if so for how long? The guy on the phone didn't leave me feeling confident that would happen and I've not read anything that says this.