Quote:
Originally Posted by captain jack
Hi kwikbreaks Thanks for your response
Yes was running around 5000kbs during downloads but my first inkling that i was infringing on their acceptable use policy was when i received their letter on the 16th july 10 so I gave VM a call today and was told that this is a standard letter they send to customers when they see unusually high usage between the busy 9am-9pm period and all they are asking me to do is to move the bulk of my downloading to outwith these times.They were not able to give me any figures of what is acceptable between the hours of 9am-9pm so any big stuff i might want i will download outside these hours. I dont have a problem with this and I will do as they suggest but the point i was trying to make in my initial post was whats the point of introducing a 400mb download speed when there are all these restrictions on lesser ones such as traffic shaping and acceptable use policy and whatever else is in force at this time--regards
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Stuff that. Download what you want when you want to be honest.
If they bother you again ask them for details on what they consider acceptable and when, simply saying that it's a 'standard letter' isn't good enough.
To answer your original point some people benefit from increased speeds for the sake of the increased speed rather than the amount of data it allows them to download. I don't use that much but do occasionally wish I still had the XXL service when downloading a large file, then I remember how crap the reliability was in this area and it soon passes
---------- Post added at 11:07 ---------- Previous post was at 11:06 ----------
Quote:
Originally Posted by General Maximus
you havent got the letter because of how much you are downloading between 9-9, you have got it because you are downloading more than 500gb a month and VM are saying that it is a huge amount and without them actually actually looking at your download patterns, they have sent you a letter by-the-by asking you to move your utilisation to nights just to make sure that you arent doing it during the day as you are downloading so much.
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Do you have references for this? I have not seen any specific figures mentioned and indeed people under 500GB have been contacted.
VM do have very specific usage figures just FYI - granularity is hourly.