My internet connection has been irratic for a few days, sometime off for a 2/3 hrs at a time, mostly at evenings... so 12:30 last night I gave them a phone to find out the problem, automatic answer phone kicked in blaa,blaa,blaa.. press blaa to talk to engineer, waited over a hr..... then auto voice said......SORRY ACCOUNTS are Closed, opening Hr between 9 am & 7pm... phone went dead......

GREAT SERVICE VM ...... at least Dick Turpin had the decency to wear a frigging mask......