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Old 23-06-2010, 19:18   #17
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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Re: V+ HD Box Won't reset / start properly

Quote:
Originally Posted by zapata View Post
For the world cup I paid alot of money for a nice new TV plus surround sound to add to the atmosphere. Got VM installed for the highly promoted HD as part of the full XXL package.
The first goal was missed due to ITV switching to an advert and at the weekend the V+ box developed the same fault being discussed on here. A VM engineer will be calling on Thursday, after what may be Englands final game in the competition.
If I am understanding correctly VM have knowingly installed a faulty box into mty home and removed the planned enjoyment of the world cup for my family.
Also, since they somehow lost my old phone number and provided me with a new one,I am receiving calls from bailiffs and debt collection agencies.
Surely there is some sort of action can be taken against VM. Does anyone know????
no the box wouldn't have been known to be faulty before install... it's only affecting a tiny minority of Samsung V+ boxes.

England are still in.

Just call VM and they will do another number change FOC. All numbers in the UK are recycled now, so this can sometimes happen.

How did we lose your number BTW?

to the forum BTW
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