Quote:
Originally Posted by pigmoth
Hi DF,
Well my problems continue. I am still experiencing severe packet loss. I presume this means I am pointing to a different uBR than Nanor, which makes you wonder why I have been given the same fault references as him....
Anyway, i've spoken to Virgin today on the phone, and they gave me a "work order" number of 31178547 and told me it would be fixed in 48 hours - obviously I'm dubious. Is there anyway you can check this "Work order"
David
|
Hi David,
Yeah it does sound like you may have a different issue that was masked by the issue Nanor had....
Ask Support for a Remedy number as the work order is on your account and I don't have access to that.
Thanks
---------- Post added at 19:45 ---------- Previous post was at 19:44 ----------
Quote:
Originally Posted by pip08456
If he couldn't check mine I doubt if he could check yours. Obviously a different part of the system.
BTW mine appears to be solved.
|
Good to hear