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Nanor · 14-04-2010, 19:34

Apparently an issue was raised on the 12th April about upstream utilisation, due for completion by the 16th. The guy I spoke to read the notes which were made today at around 3pm , they simply said something along the lines of 'needs further investigation'. Doesn't sound too hopeful. He ran a few tests and confirmed all my levels were fine but he was seeing packet loss too. Confirmed it was a network problem and not an issue with my connection and basically said all I could do was wait a couple of days and call back for an update if there was no improvement.

I couldn't proceed much further as the wife is ill at the moment and the boy started howling so I didn't manage to get a fault reference for it but it is on the system and has been raised.

14-04-2010, 19:34	#126
Nanor cf.member Join Date: Mar 2009 Location: Liverpool Age: 38 Services: VM XL TV with V+ : VM XL BB : VM M Telephone with Talk International Posts: 86	Re: Shocking service for months L18 Apparently an issue was raised on the 12th April about upstream utilisation, due for completion by the 16th. The guy I spoke to read the notes which were made today at around 3pm , they simply said something along the lines of 'needs further investigation'. Doesn't sound too hopeful. He ran a few tests and confirmed all my levels were fine but he was seeing packet loss too. Confirmed it was a network problem and not an issue with my connection and basically said all I could do was wait a couple of days and call back for an update if there was no improvement. I couldn't proceed much further as the wife is ill at the moment and the boy started howling so I didn't manage to get a fault reference for it but it is on the system and has been raised. __________________ PAN poker's home on the web http://www.pokerallnight.co.uk