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Where do I stand with my contract?
I'm sorry if I haven't posted this in the correct area.
I'm looking for some help from someone who knows about VM contracts when it comes to upgrading / downgrading service.
My current package is:
Broadband Size: XXL
TV Size: XL
Phone: M
V+ Service
Additional V Set-top Box
Price: £67.99 per month
In December I changed my broadband connection from Large to XXL. I've since noticed I'm not using the broadband to its full potential. It's more bandwidth than I really need. It's also dawned on me I use the telephone much more than I thought I did. My monthly bills are averaging £100 - £110 per month.
In reality for my requirements I'd be better on the VIP package. Is there any way I can change service even thought I've only had XXL broadband for 4 months? I'd be looking for a straight swap from my current service to VIP.
Any feedback would be greatly appreciated.
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