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Old 20-03-2010, 17:59   #42
ezay
Virgin Media Staff Member
 
Join Date: Nov 2009
Location: Swansea
Posts: 8
ezay is an unknown quantity at this point
Re: Virgin National ADSL speed/congestion issues

Quote:
Originally Posted by Chris View Post
I've seen that statement doing the rounds ezay ... the ominous thing about it is the one thing that it doesn't say. Namely, no promise of improved capacity, which is the one and only sure-fire means of solving the problem.

---------- Post added at 16:43 ---------- Previous post was at 16:41 ----------



You're definitely not alone. Here's what I'm getting right now:

Unfortunatley that is all we have been given to feedback to the customers, We are trying to fix this problem ASAP. I am a frontline agent who has to take calls from people with this problem everyday.

Thanks,
Ezay
National Technical Support
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