Thread: Moving house
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Old 19-03-2010, 09:57   #16
BenMcr
Virgin Media Staff
 
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
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Re: Moving house

Quote:
Originally Posted by Russ View Post
You're missing the point. Say for example the OP needed 50meg for a specific purpose, and a service of 2meg was completely unworkable for his needs, surely that would be grounds for cancelling the VM contract? The fact that nobody could provide him with the speed he requires would be secondary surely?
A customer can cancel the contract anytime they like for whatever reason they like

But they are liable for the EDF if they cancel in the minimum term
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