[superbiatch]

Originally Posted by Paul

First thing to check is that any socket on the line has a filter first, make sure your sky tv (if installed onto the line) is into a filter as more often than not people think the double adaptor on the lead is a filter itself.
Second, if this is a new install DLM is running, if it's been installed a while call tier 1 and they can open a ticket to get the speed sorted manually.
Also Sky SVBN is showing lower speeds on lines than BT line rental setups, they seem to be having issues with the setups but your line is capable of a lot more anyway.

Thanks for your reply Paul, my sky is plugged into a different socket at the other end of the room. I'll double check the filter when I get home tonight as its been a while since I looked behind that particular book case

Its not a new install btw, I've had adsl since I moved in, back in February 2007 but now sky are responsile for my line - would it be those i contact about line speeds?

Originally Posted by mr_bo

The Line Attenuation suggests here that you could achieve:



Are you on llu and what sky package?
Was that also with test socket -> filter -> router?

Sorry to be a complete noob but what is LLU? And the test was via the router if thats any help.

Thanks for your help guys, everyone else I know is on cable broadband so therefore know nothing about the whole adsl set up