[afairl10]

I was taken aback when I was quoted £150 for installation, so I just went on for a wee bit about how I was told previously it was £75, then the girl took it down to £99 for me on this one occasion, I said I still think that's too much for an extra box, she put me on hold for a minute, then came back and gave me the whole 'since you're a long-time customer etc....i'm willing to - after speaking to my manager - give you it for £75 installation'. She also informed me that by moving to ebills I'd save £1.25/month, so looking at it that way the total cost for a 2nd V+ box over the course of a year is £10/month :-)

Hope this helps, stick to your guns, tell them you were told something else previously and it's really ridiculously easy for them to just lower the price!