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n18lld · 16-03-2010, 17:36

Hi, anyone know how to get any service from VM. I have finally been bullied by wife and daughter to up our tv package to XL with V+ box. Applied online and heard nothing. Called to get price details before finally agreeing and again was not called by VM at agreed time. Tried a last time via the web and this time got email back to say they could not contact me to take the agreed £99 to allow them to proceed. I phoned again to be put through to someone with a rather poor grasp of english who confirmed their was a note on my account of my contact but after 20 mins of confusion I gave up.

Help please,

Niall.

16-03-2010, 17:36	#1
n18lld Inactive Join Date: Mar 2010 Posts: 2	Advice on contacting someone who cares? Hi, anyone know how to get any service from VM. I have finally been bullied by wife and daughter to up our tv package to XL with V+ box. Applied online and heard nothing. Called to get price details before finally agreeing and again was not called by VM at agreed time. Tried a last time via the web and this time got email back to say they could not contact me to take the agreed £99 to allow them to proceed. I phoned again to be put through to someone with a rather poor grasp of english who confirmed their was a note on my account of my contact but after 20 mins of confusion I gave up. Help please, Niall.