Cable Forum - View Single Post - Virgin Media installed

jungleguy · 14-03-2010, 12:39

I don't like contradicting another poster but I wouldn't contact the council yet!!! VM can install (with the homeowners consent) in a Grade 2 listed, But there must be no external wires, all cable must go through the rear of the grey/brown omni box. The council will be a pain in the bum, but a good card to play to threaten installs manager with.

have you received any post from VM to your address confirming an order, but with a different name. If you have this will have a VM account number, that you'll need to quote. Your problem will be when you ring up, CS services will want to speak to the account holder!!!

It sounds like the pulling crew have gone to the wrong address, or the order has been mis-loaded onto the wrong address.

14-03-2010, 12:39	#24
jungleguy cf.addict Join Date: Sep 2007 Services: phone TV & BB Posts: 351	Re: Virgin Media installed - but I didn't order it! I don't like contradicting another poster but I wouldn't contact the council yet!!! VM can install (with the homeowners consent) in a Grade 2 listed, But there must be no external wires, all cable must go through the rear of the grey/brown omni box. The council will be a pain in the bum, but a good card to play to threaten installs manager with. have you received any post from VM to your address confirming an order, but with a different name. If you have this will have a VM account number, that you'll need to quote. Your problem will be when you ring up, CS services will want to speak to the account holder!!! It sounds like the pulling crew have gone to the wrong address, or the order has been mis-loaded onto the wrong address.