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WallIT · 12-03-2010, 16:32

June?!?! unbelievable!

I see VM have started advertising their broadband to businesses recently. If I had my business in NW3 and started using them I would be livid. Also, you can guarantee if my neighbour rang VM and asked for a new service they'd happily install it, whereas they should be honest and say "Sir, you don't want our broadband. It's oversubscribed and you'll have a terrible service until probably the summer".

It's just like 02 in central london. They sell too many iphones and clog up their network. They issue an apology, but do they stop selling them to stem the problem? - no, they willingly continue taking new customers on-board knowing they're only going to get a sub-par service.

Rubbish. Problem with VM is you can never tell before you've got the line installed and signed up to a contract. There should be a 30-day cooling off period where if the line doesn't perform you can have it uninstalled. I guess it pays to speak to your neighbours about what they are using and their experiences.

12-03-2010, 16:32	#8
WallIT cf.member Join Date: Jan 2010 Posts: 5	Re: NW3 (camden) problems: oversubscribed June?!?! unbelievable! I see VM have started advertising their broadband to businesses recently. If I had my business in NW3 and started using them I would be livid. Also, you can guarantee if my neighbour rang VM and asked for a new service they'd happily install it, whereas they should be honest and say "Sir, you don't want our broadband. It's oversubscribed and you'll have a terrible service until probably the summer". It's just like 02 in central london. They sell too many iphones and clog up their network. They issue an apology, but do they stop selling them to stem the problem? - no, they willingly continue taking new customers on-board knowing they're only going to get a sub-par service. Rubbish. Problem with VM is you can never tell before you've got the line installed and signed up to a contract. There should be a 30-day cooling off period where if the line doesn't perform you can have it uninstalled. I guess it pays to speak to your neighbours about what they are using and their experiences.