Thread: New install and upgrade (already) query
View Single Post
Old 11-03-2010, 22:36   #5
Welshchris
Permanently Banned
 
Join Date: Dec 2007
Location: Wales UK
Age: 30
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
Welshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful oneWelshchris is the helpful one
Re: New install and upgrade (already) query
Quote:
Originally Posted by Kabaal View Post
Hi, i'm about to have the 20meg service along with the L TV and M phone installed on Monday. The thing is that i'm now regretting choosing 20meg due to the upload speed being so dreadful.

I'm going from BT where i got about 850KB/s down and 40-50KB/s up and while going on the 20meg service will drastically increase my down up to 2500KB/s ideally but the up will only be around 90KB/s. In my eyes that is an atrocious speed.

So my question is if i phone Virgin up after the install will they allow me to upgrade to 50meg, will they charge me extra (apart from the install), will i be able to haggle some sort of deal, or will i be forced to stick with what i ordered for a set period? I don't mind paying the extra monthly fee but wondering if i will be paying more than if i'd outright ordered it in the first place and what extras i'll need to fork out in a nutshell.

Any info will be much appreciated, cheers.
Depending on area u will wait 2-3 weeks for install of 50mb.
Welshchris is offline   Reply With Quote