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FrankieX · 10-03-2010, 22:21

The past few days I've been disconnected from the internet five times for over an hour. It always occurs during the traffic management periods and always resolves itself when the traffic management ends (at 3pm or 9pm). I am certain I have not exceeded the upload or download limits (I use Netlimiter to limit both during the period) and when it happens all existing connections are closed and I am unable to connect to the web or IRC. Windows diagnostics suggests it cannot connect to the DNS server and webpages/IRC give the error "Can't find server" or similar.

Having always been pleased with Virgin's internet for years, this is a frustrating new development and hopefully can be quickly fixed.

10-03-2010, 22:21	#1
FrankieX cf.member Join Date: Jun 2004 Posts: 17	STM/DNS issues The past few days I've been disconnected from the internet five times for over an hour. It always occurs during the traffic management periods and always resolves itself when the traffic management ends (at 3pm or 9pm). I am certain I have not exceeded the upload or download limits (I use Netlimiter to limit both during the period) and when it happens all existing connections are closed and I am unable to connect to the web or IRC. Windows diagnostics suggests it cannot connect to the DNS server and webpages/IRC give the error "Can't find server" or similar. Having always been pleased with Virgin's internet for years, this is a frustrating new development and hopefully can be quickly fixed.