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utilisation
hi, i have recently upgraded from 10 Meg to 20 Meg since then i have had a nightmare I have had to engineers out 1 replaced modem and later that evening it went down from 20 Meg to 7
I rang up again we done all the tests another engineer came today fitted a capacitor on the modem and said before the signal level was too high
He then said after a phone call that my area was over utilised and it will need to be as bad as 95% for virgin to do something..
I'm now confused do i go back to 10 Meg to see if this stops it or stay on 20Meg
Virgin also said because my two boys play xbox live this goes against me on my download allowance ? are they real ?
So now do i say to my boys you cant play x box for two long
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