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Re: Virgin Media installed - but I didn't order it!
I would also report this immediately to the planning department of your local council, as this work will obviously have been done without Listed Buildings Consent. If/when it hits the fan, you need to be able to remind them that you didn't cause this mess, and you notified them of it as soon as you became aware of it.
The council may insist on everything being reinstated to a particular standard; if so you may have to be prepared to pursue VM through the courts to get them to pay for it.
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