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Old 10-03-2010, 01:10   #85
nfs6600
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Re: Rep deceived me into a new 12 month contract : what to do?

Quote:
Originally Posted by zedsbb View Post

Also "The relevant law, RIPA, does not prohibit individuals from recording their own communications provided that the recording is for their own use."
Own use meaning for you. Not to post on the internet or send to anyone else I would say that means.

Also, recording calls in future, laws aside, it's common courtesy and politeness to inform someone you are recording the call. Why not simply say from the off, "I'm recording this call is that ok?" You know then that you will get all the correct details etc. Shouldn't have to be that way I know, but with most companies/CSA's, that I would say is the only sure fire way of getting the correct information at first port of call. As if that person you speak to is a "bad egg" they sure as hell won't be on that call.

Glad you got your £40 back, £3.33 a month since started is that?
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