Cable Forum - View Single Post - Rep deceived me into a new 12 month contract : what to do?

zedsbb · 08-03-2010, 21:12

Success! VM will refund the cost of the router £40 as I WAS deceived. Will be getting a cheque soon! Promised by head office after sending an email to neil birkett along with the recording of the VM lying rep. If I did not have this recording I would have not had any success, so the rule if to ALWAYS record your calls with VirminMedia or any other CSA over the phone.

08-03-2010, 21:12	#72
zedsbb cf.member Join Date: Apr 2009 Services: L BB + M phone for £15/month :-) Posts: 30	Re: Rep deceived me into a new 12 month contract : what to do? Success! VM will refund the cost of the router £40 as I WAS deceived. Will be getting a cheque soon! Promised by head office after sending an email to neil birkett along with the recording of the VM lying rep. If I did not have this recording I would have not had any success, so the rule if to ALWAYS record your calls with VirminMedia or any other CSA over the phone.