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Old 07-03-2010, 08:52   #4
Tony.
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Re: Indian call centres

Once I get an offshore CC Worker that I can understand (I have a problem with the accent) I find they usually only toe the Company line and are as flexable as granite. I am not sure but I think this is a culture issue they don't seem to understand the concept of their Job title Customer Care insted they have a mindset of Company Care!
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