Thread: Getting an alternative conection path?
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Old 05-03-2010, 14:02   #5
Turkey Machine
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Re: Getting an alternative conection path?
What you're experiencing is the typical "if nobody complains, we don't have a problem" mentality of Virgin. If it bugs you THAT much, either switch providers or complain til they sort the problem out.

The problem sounds like a routing issue in the backend to Virgin's interconnects. That requires a lot of elevation from 1st line to get to the right people to sort the problem out.
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