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Originally Posted by Lord Nikon
If they don't do something about the line installation cost I can't see it attracting that many new customers. For those on income support the install cost is what's going to do it really.
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BT Basic was launched in October 2008 and replaced the previous Light User Scheme which was designed for people who didn't make many calls.
Bt have attempted to address the issue of people without a land line but I think even their solution would be too costly for anyone one on a fixed low income and they haven't taken on board what being on a fixed low income really means
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Q. Can I get BT Basic if I don’t have a BT phone line?
A. No. You need to have a BT phone line to get BT Basic. If you don’t have a BT phone line then you will need to change to BT before you can get BT Basic. A one-off connection charge may apply to some customers. We'll let you know if this charge applies once you've ordered and we've made some checks. If the charge does apply you can spread the cost over a 12 month period (without incurring any additional charges). If you do choose to spread this connection charge, you will have to pay £24.99 as the 1st initial payment, followed by 4 quarterly payments of £25 each.
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http://www.btplc.com/inclusion/Needh...qs.htm#BTphone