Quote:
Originally Posted by mersey70
Hi I live on the Wirral (CH41) and tried to order Caller ID yesterday. I was told by an adviser that it is not available. I asked her about what switch I was on and when I might be able to get the feature and she got very annoyed and basically said I just have to wait. I have only been a customer since December and whilst the actual service is generally ok (no better or worse than BT/Sky on a whole for me) my experience of their Customer Services has not been too hot although if I am honest I wouldn't like to have to do their job.
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You will be able to get caller display this year sometime, the whole network is slowly being upgraded - keep trying !
---------- Post added at 22:12 ---------- Previous post was at 22:08 ----------
Mind you it also depends on weather the advisor you get can be bothered to check the internal network auditing system to actually see if the switch you are on has been enabled, hence your reply, so I would phone them back later in the week to be honest.