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rickymallory · 20-02-2010, 14:20

Direct Debit is a big no no really... last time we had BT on DD and my step dad cancelled it through spite AFAWK. At least paying at pay point we know it will get payed.. we don't trust my step dad.

Yup, no bills are showing up in the mail, we've asked them why but they said they aren't too sure and would look into it... seems they don't care.

We have had to phone their call centers before to ask how much we owe... looks like we will need to do that again this time.

I tried telling my parents that you're billed in advance but they don't seem to understand or believe me.

I think we may be ditching the phone sometime soon due to the cost of their calls. also dropping that we only have the set price of the BB to contend with.

If we drop the phone service but leave the phone in the socket, will we still have access to 151?

20-02-2010, 14:20	#6
rickymallory cf.addict Join Date: Jan 2010 Age: 20 Services: VM BB XL (30Mb), Phone M, Sky TV (Free channels only). Posts: 125	Re: We've been disconnected... again :( Direct Debit is a big no no really... last time we had BT on DD and my step dad cancelled it through spite AFAWK. At least paying at pay point we know it will get payed.. we don't trust my step dad. Yup, no bills are showing up in the mail, we've asked them why but they said they aren't too sure and would look into it... seems they don't care. We have had to phone their call centers before to ask how much we owe... looks like we will need to do that again this time. I tried telling my parents that you're billed in advance but they don't seem to understand or believe me. I think we may be ditching the phone sometime soon due to the cost of their calls. also dropping that we only have the set price of the BB to contend with. If we drop the phone service but leave the phone in the socket, will we still have access to 151? Last edited by rickymallory; 20-02-2010 at 14:33.