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Axl515 · 11-02-2010, 22:46

Ok guys, just noticed this thread and thought id let u know of my experience....
Had been with 3 for 3 years on mix and match 1100 and when it was time to renew (2 months ago) I rang up and selected the "thinking of leaving 3" option and was put through to their customer retention department (which is based in India).

I was immediately offered the Sony Erriccson W995 for £18 a month, a drastic reduction from the £30 qouted on their online upgrades page. However, my brother works for BMI who have a corporate deal with o2 allowing him to get 30% off any o2 contract (including iphones) with "o2 open" so i said no thankyou and that i would like to cancel my contract.

At this point I was immediately offered an iphone. When i asked how they were able to provide it i was told that they buy them sim free and provide them to high end customers many of whom are leaving because they yearn the iphone that only o2 ond orange can provide.

Anyway, so I eventually accepted and now have an iphone on 3 mix and match 1100 for £19 a month (+ £5 a month for unlimited internet) so £24 month all told - on an 18 month contract. I think it is worth mentioning the o2 open discount as i went through the calculations with them and they matched that discount (ie. 30% off 02 £34 a month contract = £24 a month) although i believe the o2 open discount may have recently changed. This is the bottom of the market price for an iphone.

The phone works absoulutely fine. There is no difference between having it on 3 or on any other network. All apps and functions work perfectly, as does skype (although not provided through 3 but by a free official app) Furthermore the 3 3g network is much better than o2, and faster when comparing to my brothers o2 iphone.

Also worth mentioning 3 allow you to upgrade from an 18 month contract after 14 months, sooner than any other network. All in all I am very happy with my decision to take it on 3 and my shiny new iphone. Hope this has been helpful to you guys and one piece of advice for anyone dealing with three (or any other network): DONT EVER upgrade through the upgrade department. They will give you a deal that a new customer would get but with a nominal "loyalty bonus". ALWAYS ring up the customer retentions department, as they will immediately offer you a much better deal, that the upgrades people are unable to offer. Say you want to leave and they will immediately start offering you stuff, believe me they REALLY do not want you to leave!

Cheers,

AXL

11-02-2010, 22:46	#9
Axl515 Inactive Join Date: Feb 2010 Posts: 2	Re: Iphone on 3 UK Ok guys, just noticed this thread and thought id let u know of my experience.... Had been with 3 for 3 years on mix and match 1100 and when it was time to renew (2 months ago) I rang up and selected the "thinking of leaving 3" option and was put through to their customer retention department (which is based in India). I was immediately offered the Sony Erriccson W995 for £18 a month, a drastic reduction from the £30 qouted on their online upgrades page. However, my brother works for BMI who have a corporate deal with o2 allowing him to get 30% off any o2 contract (including iphones) with "o2 open" so i said no thankyou and that i would like to cancel my contract. At this point I was immediately offered an iphone. When i asked how they were able to provide it i was told that they buy them sim free and provide them to high end customers many of whom are leaving because they yearn the iphone that only o2 ond orange can provide. Anyway, so I eventually accepted and now have an iphone on 3 mix and match 1100 for £19 a month (+ £5 a month for unlimited internet) so £24 month all told - on an 18 month contract. I think it is worth mentioning the o2 open discount as i went through the calculations with them and they matched that discount (ie. 30% off 02 £34 a month contract = £24 a month) although i believe the o2 open discount may have recently changed. This is the bottom of the market price for an iphone. The phone works absoulutely fine. There is no difference between having it on 3 or on any other network. All apps and functions work perfectly, as does skype (although not provided through 3 but by a free official app) Furthermore the 3 3g network is much better than o2, and faster when comparing to my brothers o2 iphone. Also worth mentioning 3 allow you to upgrade from an 18 month contract after 14 months, sooner than any other network. All in all I am very happy with my decision to take it on 3 and my shiny new iphone. Hope this has been helpful to you guys and one piece of advice for anyone dealing with three (or any other network): DONT EVER upgrade through the upgrade department. They will give you a deal that a new customer would get but with a nominal "loyalty bonus". ALWAYS ring up the customer retentions department, as they will immediately offer you a much better deal, that the upgrades people are unable to offer. Say you want to leave and they will immediately start offering you stuff, believe me they REALLY do not want you to leave! Cheers, AXL