Quote:
Originally Posted by Digital Fanatic
yeah, thats what everyone has said to me about it... 5pm til about midnight. You've got it logged with faults haven't you?
You will get a partial refund once it's fixed.. It's also frustrating for us staff when it's utilisation on a uBR as we know it can take a few months to upgrade.
SNR issues are usually sorted in a few days as this is easy to fix.. Network tech just removes the noise from the network in the field.
Utilisation requires hardware upgrades and they aren't cheap to do.
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Yeah, I've rung up faults and reported it about 2 times a week for the past two months
They already said I'd be given some sort of refund which didnt appear to happen on my last bill!! I'll give them until this months bill before I ring up and get angry about that.
Thanks for you help.