Thread: Need some double glazing advice.
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Old 09-02-2010, 09:56   #1
AdamD
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Need some double glazing advice.
Howdy all, I'm seeking advice on behalf of my mother.

She had new double glazing installed by a local company about 6 years ago, several rather expensive windows were installed (The leaded light variety).

Since that time, 2 main windows have gone misty inside, as has a smaller window on the kitchen, which I believe is down to faulty/failed seals?

Given that the windows are under 10 years old and most windows have a 10 year or more warranty, I'd like to try and find a way to get them replaced under warranty, but, how do I find out who to contact?

The original installer (Ferring Windows and Conservatories) has gone awol, doesn't answer the phone and letters sent to the address get returned.

So I'm concerned as to what her options are, any suggestions?
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