Quote:
Originally Posted by roughbeast
.............but why wasn't I told? A non-nerdy user may not have noticed. Not that I care. Except, of course, when they withdraw me from the speed trial without notice!
I mustn't be so cynical or pessimistic. I could be on 10Mb before I know it.
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Did you not receive a Samknows box, or do I have you confused with someone else? I remember you posting about being selected for the Samknows trial I'm sure.
You weren't told because they want to see how the network performs with normal usage and how it copes with things. They did not want to start having people thinking that the trial is a service upgrade and complaining when they don't get their max trial speed or when it is withdrawn.
The other issue is that some people may avail themselves of the upgrade news by caning their upload 24x7 - not really a realistic representation of normal usage which is what they are interested in mostly.
If your modem copes ok, which it evidently does, and the network copes ok, which it also evidently does, mission accomplished. Now they just keep an eye on how capacity requirements are. They'll have some data on this from smaller trials but need more 'en masse' info.