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**Kymmy** · 27-01-2010, 11:45

Do I have to start banging heads together???

My own opinion is that if there is any chance that a customer on 20/2 or 10/1 will be ringing cs or ts then they should be informed, if not then the customer should be informed of the trial and given a specific support number..

27-01-2010, 11:45	#12
Kymmy Cable Forum Team Join Date: Dec 2007 Age: 43 Posts: 15,385	Re: I'm on XL [20mb] & gettinf 2mb UP??? Do I have to start banging heads together??? My own opinion is that if there is any chance that a customer on 20/2 or 10/1 will be ringing cs or ts then they should be informed, if not then the customer should be informed of the trial and given a specific support number.. __________________ *A subscriber to the KISS method of life*..