[Kai177]

This is not even funny, i cant even cancel the package if i wanted to as i live in a student house, which is rented and have 5/6months left on contract. and to sign up to a new ISP would tie me into a 12month contract and also getting a bt line would have to shell out £125 connection fee.

my house hold is seriously at the mercy of VM lazyness of getting this fix, i dont pay a premium price for the 'best internet provider' to not have it for 1/4 of the year/contract. actully costing more not having the internet now having to go to, back n forth from the library to do work and is a big waste of time on bus journeys. this is not acceptable at all!

if i had any say in the matter VM should pay for our connections fee to other ISPs after this big mistake, but that would never happen lol.

i know il NEVER be using ANY virgin media product again unless i have absoulty no choice. and il never recomend or advise it again to anyone who might ask me.

Kai