Originally Posted by Rob
Interesting the speed of response on here when I couldn't get anything earlier this week. Even when I worked out how to call the head office and got the receptionist asking to speak to the MD, all I could do was leave an extremely miffed message supposedly on the PA's voicemail which didn't get returned.
But I'll try contacting both Martin Saunders. and the other Clara chap who has also registered and PM'd me his details this afternoon. Trouble is they probably won't be able to respond to any email I send as the ADSL is about to be cut off.
This is always the case, the support is pants along with other variants but as soon as customers "moan" on a forum, then they are quick to jump. My opinion, is, if the support is this quick on an "unofficial" support forum. Then, the support should be as quick / if not better on tickets / Phone.