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Nanor · 15-01-2010, 13:49

Is there anything in particular I should ensure the engineer checks or can I just leave him to it? I'm reasonably IT savvy but definitely no expert.

I noticed last night that the router lost connection to the modem several times throughout the evening but when I checked the modem event logs there was nothing of note. I did try connecting directly to the modem a few times in case the router was failing intermittently but the same issues persisted with high packet loss and general browsing issues.

15-01-2010, 13:49	#13
Nanor cf.member Join Date: Mar 2009 Location: Liverpool Age: 38 Services: VM XL TV with V+ : VM XL BB : VM M Telephone with Talk International Posts: 86	Re: Shocking service for months L18 Is there anything in particular I should ensure the engineer checks or can I just leave him to it? I'm reasonably IT savvy but definitely no expert. I noticed last night that the router lost connection to the modem several times throughout the evening but when I checked the modem event logs there was nothing of note. I did try connecting directly to the modem a few times in case the router was failing intermittently but the same issues persisted with high packet loss and general browsing issues. __________________ PAN poker's home on the web http://www.pokerallnight.co.uk