Hi. My elderly mum in law rang in a panic the other night to say her Sky+ box had frozen. She'd already been onto Sky who ran through a series of basic checks with her apparently and was then told she needed to book an engineer. He came today and managed to 'fix' the problem (not sure how as MIL didn't bother to find out exactly what was wrong!) but from what little I can understand he told her the problem was due to a lack of recording space on the HDD. Anyway what she's been told sounds odd to me because she didn't get any sort of warning message beforehand, the picture on the TV picture just froze as she was watching telly and the Sky+ box became unresponsive. I'm interested to know what may have happened because I obviously want to avoid her having a similar problem again and having to shell out for a 'fix' unnecessarily.
I will try to find out more later but, frankly, she gets so confused sometimes, that may not shed much light on what happened.
LONDON 2012 - Responsible for an exponential increase in the consumption of humble pie and many a red face...