Quote:
Originally Posted by pip08456
I do not post this to come across as a smarta**e or to belittle anyone
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Too late.
Quote:
Originally Posted by pip08456
Not one person complaining of speed issues has ever mentined what anti-virus or anti-malware prgrams they are using.
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I didn't think it was necessary in order to register a compaint over speed to satisfy your personal list of requirements. The issue has been confirmed as a problem in the area and given several fault reference numbers covering a number of UBRs.
The annoyance in this thread (and others similar to it) is beacuse they know about it and have done for quite a while - but have shown no intetion of fixing it.
Quote:
Originally Posted by pip08456
DO NOT RELY ON PC GUARD!!!
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Whilst not a great product, I'd be concered if Virgin offering and advertising their broadband with anti virus turned around and used that as one of their many barriers to admitting a fault.
Quote:
Originally Posted by pip08456
The abve is not to belittle anyone but just make sure the problem is nt at your end and be sure f it before you blame the ISP.
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Already covered in the diagnostics with tech support, turning off the AV, trying the PC in safe mode as mentioned in my previous postings and also using an alternative PC.
For the record I use NOD32.
Quote:
Originally Posted by pip08456
Not doubt I'll be flamed for this but WTH my connection & security is sweet!
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Well there we go - thats where im going wrong, conclusive evidence
