Quote:
Originally Posted by elvispresley1
So this is my current situation. I ordered sky online in January 2008 and paid 150euro. At this time, I was considering moving house, so it turned out I didn't get onto sky till last week about installation. I told them i want the 150 back into my account before I proceed. So, they ring me today and tell me there is no record of my 150euro, they did not receive payment supposedly. I don't really get this as it's impossible to order online without paying. What's my play here? If I present my bank details will that suffice?
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you paid for the installation in jan 2008 ,but have waited nearly 2 yrs before arranging a installation date or are you not going to get sky anymore?and that's why you want your money back
as Kymmy said a bank statement will be proof of payment but i would imagine that after such a long period the record of the transaction may have been moved to archives by now