Quote:
Originally Posted by callanish
...but surely Virgin wouldn't leave 20MB customers with a lousy 768Kbps upload speed while the 50MB customers get that huge upload jump leaving the lesser tiers way behind. Eventually, they've got to throw some kind of bone towards 20MB customers and below when they do get the upload infrastructure in place. I'd be happy with a consistent 1.5MB upload speed. Is that too much to ask on the VIP package, because based on everything I'm reading about how other ISP's are continually promoting faster upload rates, I don't think Virgin can afford to take giving customers slow upload speeds for granted and I mean that for every tier level.
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Why do they and why can't they given they have so far?
The only reason the 50 may receive an upgrade is to keep up with BT's 40/2, 40/10 and 100/10 services. The 20M is irrelevant to this.
Other ISPs don't promote these faster upload rates sadly, most barely mention it. Only BT mentioning it on their 40M and 100M products appears to have provoked some reaction.
VM have been able to afford to take giving customers slow upstream speeds across all tiers for years ya know. If people care that much about upstream they'll upgrade and/or pay more for an upload boost.