Cable Forum - View Single Post - Have reported Virgin Media to BBC Watchdog

SMG · 25-11-2009, 01:18

Problems like yours are not isolated cases m8. I have had issues, as have others I know. VM billing is a joke. Perhaps if Watchdog did investigate they may find a system that needs updating. Its only when complaints like yours are put forward, that companies take notice. Keeping a problem "Isolated", or "In house" helps no one.

After saying that, this Forum has helped many members with problems, me included, & most of them with billing queries. However, after years of complaints it seems VM are happy with their existing system, perhaps they need a bit of a shake up.

25-11-2009, 01:18	#10
SMG Has been. Join Date: Jun 2006 Location: S*it Creek, Salford. Services: Selling Paddles Posts: 1,354	Re: Have reported Virgin Media to BBC Watchdog - do the same Problems like yours are not isolated cases m8. I have had issues, as have others I know. VM billing is a joke. Perhaps if Watchdog did investigate they may find a system that needs updating. Its only when complaints like yours are put forward, that companies take notice. Keeping a problem "Isolated", or "In house" helps no one. After saying that, this Forum has helped many members with problems, me included, & most of them with billing queries. However, after years of complaints it seems VM are happy with their existing system, perhaps they need a bit of a shake up. __________________ Royal Engineers, First in, Last out. Last edited by SMG; 25-11-2009 at 01:22. Reason: Added Info